Changing one mind at a time: Influencing behaviour in legal KM projects

Together with co-author Shimrit Janes we published an article in the Ark Group’s latest publication called Legal Knowledge Management: Insights and Practice (link to the TOC and a sample). The article looks at crucial success factors of such change projects, but zooms in on the most […]

From knowledge management to knowledge networking

This presentation, given at the Legal KM Conference in London in May 2013, talks about these changes and challenges of introducing an enterprise social network in a professional (legal) environment and particular workstreams of a change acceleration programme. In the past, knowledge was treated as […]

Introduction of social tools in the enterprise

We just published an article (in German) in the Community of Knowledge called ‘Einführung von sozialen Technologien im Unternehmen – Erfolgsfaktor Mensch‘. It looks at a variety of barriers to introducing social tools in the enterprise and presents strategies on how to overcome them. In particular, […]

Change Agents WorldWide

How to increase adoption from your enterprise social network

[ I originally published this post on the tibbr blog in 2012. ] This week the McKinsey Global Institute published a report on unlocking the value and productivity through social technologies. While it was light on actionable recommendations, it provides a superb overview of how social technologies impact both […]

Alumni relations in a connected world

[ I originally published this post on the Dachis Group blog in 2012. ] Let me ask you a question: are you still in touch with a company where you worked previously? I assume most of you are, but who you are in touch with: HR? External […]

The evolution of business

[ I originally published this post on the Dachis Group blog in 2012. ] The social business movement appears to be in full swing. Over the past weeks, I have read time and time again that 2012 will be the year of social business (Business Computing World, SXSW, We […]

From traditional business to social business

When businesses ask for a social media strategy, what they are often really asking for is: Get me a presence on Facebook, Twitter and the like. The mantra of cultural and organisational change that is required in the social web seems to ring hollow. To be fair, […]

How an organization turned its internal communications upside-down

[ I originally published this post on the Headshift blog in 2009. ] Recently I had the opportunity to present one of our case studies at the Social Media for Business Meetup Group in NYC. It was the inaugural meetup, which I am co-organizing together with Daniel […]

Web X.0 and counting

[ I originally published this post on the Headshift blog in 2009. ] This week I attended the Web 3.0 Conference in New York thanks to a ticket I won from Centernetworks. Even though I work in fields that are named Web 2.0, Enterprise 2.0, Government 2.0 […]