Community Managers play an important role in driving transformation and change. This article looks at roles, behaviours and activities of a community manager to successfully design, build and nurture vibrant communities.
Knowledge sharing is always a hot topic. Every organisation wants it to take place but basic human needs and behaviours are being ignored. In this article I take a user-centred approach to better understand how to encourage knowledge sharing in the form of good practices.
Congratulations! Your company has implemented an enterprise social network. You drummed up excitement with your fancy launch campaign, created initial content on the platform and training material to help your colleagues understand the why and the what. Yet after the initial hype, interest and activitity […]
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