Taking a User-Centred Approach to Sharing Good Practices

Knowledge sharing is always a hot topic. Every organisation wants it to take place but basic human needs and behaviours are being ignored. In this article I take a user-centred approach to better understand how to encourage knowledge sharing in the form of good practices.

How to become a better manager by building trust?

One of the key success factors for implementing an enterprise social network, collaboration platform or social intranet is the support from the executive management.  Whilst you might have found a (financial) sponsor for your project, it does not always translate into actual use of the […]

Change Agents WorldWide

How to increase adoption from your enterprise social network

[ I originally published this post on the tibbr blog in 2012. ] This week the McKinsey Global Institute published a report on unlocking the value and productivity through social technologies. While it was light on actionable recommendations, it provides a superb overview of how social technologies impact both […]

Second-wave adopters are coming! Are you prepared? Part III

[ I originally published this post on the Headshift blog in 2009. ] This is the 3rd part of a blog post looking at user adoption. Overview of barriers to introducing Enterprise 2.0 and user adoption Scrutinizing barriers to user adoption Thoughts on how to attract second-wave […]

Second-wave adopters are coming! Are you prepared? Part II

[ I originally published this post on the Headshift blog in 2009. ] This is the 2nd part of a blog post looking at user adoption. Overview of barriers to introducing Enterprise 2.0 and user adoption Scrutinizing barriers to user adoption Thoughts on how to attract second-wave […]

Second-wave adopters are coming! Are you prepared? Part I

[ I originally published this post on the Headshift blog in 2009. ] I decided to break this blog post down into three parts, as it had become way too long during all those endless nights of writing. The general theme is that in the near future […]

Edutainment and competition makes the world go round

[ I originally published this post on the Headshift blog in 2009. ] The New York Times published an article today on how utilities turn their customers green. For years and years the Sacramento Municipal Utility District had tried to push people to using less energy […]

Should knowledge retention be high on organizations’ agenda?

[ I originally published this post on the Headshift blog in 2008. ] Yesterday I stumbled across a post by Gordon Ross of Thoughtfarmer talking about a client where 50% of its staff is eligible to retire in the next eight years. What a massive brain drain! […]